Insights - Professional Services

Professional Services

With over 30 years experience in the EAP and Healthcare industries, the staff at EAP Expert can provide you with valuable Insights when integrating our software into your business.


Implementation Services

If there was one thing experience has taught us - successful software implementations require rolled up sleeves and active participation by all parties. With hundred's of implementations under our belt, we recognize that every organization is unique, therefore we develop a customized plan for implementing your software according to your specific needs and budget. Better planning makes for a better software experience!

Our software implementation services include:

  • Software requirements definition
  • Implementation planning
  • System architecture and network planning
  • Software installation and configuration
  • Systems integration and interface design
  • Custom report writing and applications development
  • Standard and custom training development and delivery
  • Pilot test and production deployment
  • Mentoring and user support
  • Post-deployment reviews





Training

We’re committed to helping every client fully understand and utilize EAP Expert software. We offer comprehensive training programs that get teams up and running in days, not months. Whether you want to simnply get a refresher, train new users, or explore certain areas of our software in more detail, EAP Expert training programs and resources can help you achieve your goals.




Data Migration

At EAP Expert, we recognize that converting your legacy data from your old systems to your new EAP Expert software can be an arduous task. Our professional conversion management team can help you plan and complete a successful migration of your data. Our team will support you at any point in the process for the best and most accurate results possible.






Geo-Access Reports

EAP Expert Geo-Access reporting provides you with the edge you need when responding to RFP's. Stop spending excessive amounts of your time and money trying to develop a Geo-Access report. Our process is simple; 

You send us: 

  • A file of your current Provider information that includes State, City and Zip Code.
  • A file that contains information from your RFP Zip Code for each employee covered.

Then

  • We send you a summary report that will display the number of affiliates / providers within a 5, 10, 15 and 25 mile radius. 

For countries other than the US, please contact us for details. 

We guarantee a turn around time of 2 business days. Extra fee applies for 1 day turnaround.




Code Escrow

EAP Expert offers software escrow and source code escrow services to match the needs of your business. EAP Expert Inc. can provide a range of standard agreements that will fit most company's needs. Software escrows and source code escrows are designed to protect savvy or prudent licensees when licensing mission critical software.

We can accommodate almost any situation where an escrow of software is needed or useful. 



Want to get more information or have a quick chat?

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