EAP Software Solutions

Software that Works

For over 15 years we have been making software driven by users needs. Our goal has always been to provide great software that people can use to make their jobs easier. The result is a suite of products that simply WORK!"


EAP Expert

The most comprehensive and versatile EAP software on the market offering superior functionality. EAP Expert places the power of your organization in your hands - higher ROI, higher productivity. Whether your organization operates an internal or external EAP, EAP Expert is a requirement for gaining superior competitive advantage. 

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Mobile

Be more connected to your EAP users and student populations with iEAP and iSAP! More and more people are using mobile devices to access the internet and personal services. It only makes sense to provide access to the information they need, when they need it, and how they prefer it. From the latest articles and videos, Mobile EAP solutions ensure access to all employees and students in a way that is more natural and comfortable. 

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PROVIDERfiles

PROVIDERfiles allows you to track all your EAP referrals on-line, in a secure, encrypted environment. Only you and your EAP have access to your client file information. EAPs that use this paperless system get their data quicker and process payments to you faster! Your EAP can authorize sessions on-line. In fact, you can request additional sessions on-line as well! Our function-filled website can eliminate the need for direct telephone contact with your EAP! 

PROVIDERfiles uses the same encryption as your bank does to ensure ALL communications between you and your provider are strictly confidential. Ask about our monthly service plans and expand your service offerings to cover THE WORLD!

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Surveys

Put the power of knowledge in your hands!

Engaging your clients after each case to solicit feedback is a great way to build customer loyalty and simply show that you care. Online surveys from EAP Expert help you stay on top by automatically sending surveys to closed cases and where clients have agreed to receive emails from you. Once the survey is completed online, your EAP Expert database is automatically updated with the results - how easy is that!

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Customer Portal

The online Customer Portal enables your clients to create, edit or inactivate contact people at their company. All contact details auto populate your EAP Expert database. 

You can share documents, post messages, track changes to populations, and access your reports - all in one convenient location.

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Custom Software

We recognize that every customer may have unique workflows and processes that should be factored into their software. Our belief is that you should not have to be forced to fit your business into a software product - the software product can be built just for you.

Our ability to quickly understand your needs and use our development experience translates into better, more user friendly software that works for you!

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